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Shipping policy

Shipping Policy

Last updated: 30 October 2026

1. Shipping Destinations

Edward Harskin ships exclusively to delivery addresses within the European Union. Orders are dispatched from Finland.

Available destinations and any regional delivery restrictions are shown at checkout. We do not currently deliver outside the EU, including Switzerland, the United Kingdom or Norway.

2. Order Processing

Orders are prepared for dispatch after payment confirmation. Any applicable processing estimates, product availability restrictions or pre-order arrangements will be communicated before you place your order.

Processing time refers to preparing your order for dispatch and is separate from the carrier’s delivery time.

If an unexpected issue affects your order, we will contact you using the details provided at checkout.

3. Shipping Methods and Costs

We offer standard shipping. Available delivery services and the total shipping charge are displayed at checkout before you complete your purchase.

Shipping costs may vary according to the destination, parcel size and order value. Any free-shipping offer is subject to the conditions displayed when the order is placed.

4. Delivery Times

Delivery estimates depend on the destination and service available. Applicable estimates are displayed during the purchasing process.

Unless a different delivery period is agreed before purchase, orders will be delivered without undue delay and within 30 days after the purchase contract is concluded.

Carrier delays may occur during busy periods, public holidays or transport disruptions. These circumstances do not remove your rights under applicable consumer law.

5. Shipping Confirmation and Tracking

Once your order has been dispatched, we will send a shipping confirmation email. Where tracking is available, the email will include tracking details so you can follow your delivery.

Tracking updates may take time to appear after the carrier receives the parcel.

6. Delivery Details

Please check that your delivery address and contact information are complete and accurate before submitting your order.

If you identify an error, contact us promptly. We will make reasonable efforts to correct the details, but changes may not be possible once the order has been dispatched.

Where delivery is made to a collection point, please collect the parcel within the carrier’s stated collection period. Leaving a parcel uncollected does not, by itself, constitute cancellation of your purchase.

7. Delayed, Lost or Damaged Orders

If your order is delayed, appears to be lost or arrives damaged, contact contact@edwardharskin.com with your order number and a description of the issue.

For damaged deliveries, photographs of the parcel and products are helpful. Please retain the packaging where reasonably possible while we investigate.

We remain responsible for delivery and for loss or damage during transport until you receive the goods, except where applicable law provides otherwise. We will investigate with the carrier and provide the remedy required by law.

8. Returns and Refunds

For cancellation rights, return instructions, return shipping costs and refunds, please refer to our Return & Refund Policy.

9. Contact

Eduard Majercak, trading as Edward Harskin
Bleriotweg 12
9015 St. Gallen
Switzerland

Email: contact@edwardharskin.com

DISCLAIMER

Results from all Edward Harskin products, such as N° 01 Rosemary Hair Growth Serum, N° 02 Hair Brush and N° 03 Soap Collection, will vary by individual. Backed by scientific research, we still cannot guarantee uniform outcomes for all due to personal physiological differences. We comply with marketing regulations and platform policies, acknowledging that not everyone will achieve the anticipated benefits. This applies to our full product line. Before using any product, we recommend reviewing the ingredients for allergies and consulting a healthcare provider if necessary. For concerns or feedback, our customer support is here to help. Edward Harskin limits liability for misuse or adverse reactions.