Shipping Policy

Welcome to Edward Harskin's Shipping Policy. We aim to provide you with clear and concise information about our shipping processes to ensure a smooth and transparent experience.

1. Processing Time:

   Orders are typically processed within 2-3 Days (Switzerland) and 3-6 Days (EU Countries) after payment confirmation. Please note that this processing time may vary based on product availability.

2. Shipping Costs:

   The cost of shipping is determined by both the destination of the order and its value. During the checkout process, before you complete your purchase, you will be able to see the calculated shipping cost. We understand that some international shipping fees may seem high. Unfortunately, these prices are beyond our control. Due to inflation, shipping costs have significantly increased in the last 1-2 years, impacting rates globally. We strive to offer the best value and service despite these external factors.

3. Shipping Methods:

   We provide a standard shipping option to meet your delivery needs. While we understand the importance of variety, currently, our shipping method is limited to standard shipping to ensure consistent and reliable delivery.

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4. Estimated Delivery Time:

   The estimated delivery time is calculated from the date your order is shipped, not the date it is placed. Actual delivery times may vary based on your location, selected shipping method, and unforeseen circumstances.

5. Order Tracking:

   Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status and location of your package.

6. Customs and Import Taxes:

   Customers are responsible for any customs and import taxes that may apply to their order. Edward Harskin is not responsible for delays or additional charges due to customs processes.

7. Shipping Restrictions:

   We offer international shipping to cater to our customers around the globe. Should you encounter any issues during the checkout process, or if your specific country or region is not listed, please do not hesitate to contact us for assistance.

8. Lost or Damaged Items:

   In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.

9. Returns and Exchanges:

   For information about returns and exchanges, please refer to our Returns and Exchanges Policy.

10. Contact Us:

    If you have any questions, concerns, or special requests regarding shipping, please reach out to our customer support team at contact@edwardharskin.com

Thank you for choosing Edward Harskin. We appreciate your trust and are committed to delivering your products with care and efficiency.